CITILINK'S NETWORK

CitiLink is able to deliver advanced service offerings more efficiently than traditional telecommunication deployment of buried copper or fiber optic cable. The WiMAX network CitiLink uses is the next generation in delivering broadband service. Our network bypasses the “last mile" allowing us to provide customers with ease of installation, flexible solutions and a better connection.

The "Last Mile" is the facility (copper, fiber) connecting the customer site and the closest central office. CitiLink private network replaces the "Last Mile" and connects you to the world with speeds and services previously not available, reliable or a higher price. CitiLink Broadband Solutions a better connection.

SUPPORT

CitiLink is committed to providing our customers with the highest level of service available on all technical and account related questions. Our dedicated staff of engineers, specialize in helping customers quickly and effectively with 24/7/365 support. CitiLink's Engineering Team monitors the network continuously.

CitiLink's Customer Support Team provides first level support to our valued customers. Should the issue need further escalation, CitiLink has a specialized team of field engineers that performs second level support. These same engineers work with CitiLink's Network daily, so you can be assured that all technical issues are in the best hands. CitiLink's technical support comes with your CitiLink service and is offered an no additional expense to the customer.