CitiLink Broadband Solutions has identified most communities outside greater metropolitan cores lack competitively priced voice & data services along with having limited product offerings. Lack of competition, high capital investment costs, combined with a smaller number of users has resulted in the higher rates customers have traditionally paid. Many cable and telecommunication companies must justify the large infrastructure investment to deliver the broadband requirements of today’s business. This has prevented many communities to have access to reasonably priced, high-speed internet and leading edge telephone service. Lack of competition has not only kept prices for these services high, but also limited in scope.
CITILINK'S EXECUTIVE LEADERSHIP GROUP
President / CEO
Carol Wirsbinski
Carol Wirsbinski, is a 20 year veteran of the telecommunications industry. Prior to joining CitiLink, Carol served as Senior Vice President of Integra Telecom for the Minnesota/North Dakota Operating Market from 2000 through 2006. During this time she was responsible for deploying the network, building a distribution strategy and developing back office processes for the market. Subsequently, Carol became the SVP of Regulatory and Government affairs for Integra Telecom. In 2006, she was recognized as an Industry Leader by Twin Cities Business. Carol served on the Minnesota Telecom Alliance (MTA) Board of Directors in 2006 and the American Heart Association, Go Red for Women Executive Board in 2006 and 2007.
Director of Network Operations
TJ Albrecht
TJ Albrecht joined the CitiLink Broadband management team in 2009. TJ has held various supervisory, management and engineering roles prior to coming to CitiLink. Most recently, TJ designed and optimized 802.11 Wi-Fi systems for sensitive government sites across the country while working as a network engineer with SMS Data Products Group. As the Director of Network Operations for CitiLink Broadband, TJ is responsible for all network design and implementation and the technical staff that maintains and supports our business customers. TJ's industry knowledge and experience make him an ideal leader for CitiLink's rapid growth and future expansion.
VP Sales & Marketing
Eric Neumann
Eric Neumann is developing the agent distribution channel and leading CitiLink’s marketing efforts. His entry into telecom started with launching the indirect distribution channel for Aerial Communications in 1997. Eric directed the third party sales channel for 10 years and led the role for the rebranding/re-launch after the mergers with Voice Stream Wireless and finally Deutsche Telekom. Prior to joining CitiLink, he developed a third party distribution channel for a product sourcing company marketing Disney and private label consumer electronics to national retail. Eric was awarded Leader of the Year in 2003 and has been recognized as a top producing sales manager multiple times.
Manager of Customer Operations
Jason Loesche
Jason Loesche has been a professional in the telecommunications industry for the past 14 years including; account management, project management, and customer care management. Prior to joining CitiLink, Jason managed the customer retention program for Integra Telecom. In his role with CitiLink, Jason is responsible for managing the customer experience from account setup through the provisioning and installation of the services including our customer care team. He has been very instrumental in process development and making the CitiLink experience as seamless as possible for our customers.
